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B.LAB

About B.LAB

B.LAB is a India based beauty and wellness company that simplifies shopping for beauty and wellness products for both women and men with a simple click of a button. B.LAB, short for Beauty Lab was started by industry veterans looking to create an exciting destination, which brings some of the world’s best brands and solutions to address your beauty needs.

Refunds and Returns Policies

Here at B.LAB we want to ensure you have a great shopping experience. In case you change your mind about an order you have placed or not happy with an item you have received, then here are your options. Please note that you can check the status of any orders you have not yet received by signing in to your B.LAB account.

15 DAY NO-HASSLE RISK-FREE RETURNS: For orders you have already received: We offer you a 15-day no-questions-asked return policy on all our products to ensure you have a no-hassle risk free shopping experience. You may return any unopened item with all their original packing to us for a full refund (excluding any shipping charges). Alternatively, you may choose to exchange goods for something else you may like of equivalent value. If your order has not yet been shipped: You can cancel the order by signing in to your account or by writing to care@blab.co.in or calling our customer service line. Your entire amount (including any shipping charges billed to you) will be refund. If your order has been shipped but not received: Please write to care@blab.co.in or call customer service at +91 022 40309147 and inform them at the earliest. Your entire amount (excluding any shipping charges) will be refunded.

Shipping Rates and Policies

HOW MUCH IS THE SHIPPING COST?
Shipping costs vary from location to location. From time to time, we offer free shipping on certain purchases. Please register with us to be informed of all promotions in advance.
WHICH COUNTRIES DOES B.LAB SHIP TO?
B.LAB ships only to Indian addresses.

DOES B.LAB SHIP TO POST OFFICE BOXES OR FREIGHT FORWARDING ADDRESSES?
No.

DOES B.LAB SHIP TO MULTIPLE ADDRESSES?
Not at this time. You can achieve the same by placing individual orders for each address. For bulk orders, please contact customer service for assistance.


WHAT SHIPPING METHOD DO YOU USE AND HOW MUCH TIME WILL IT TAKE?
We partner with some of the world’s best logistics companies to ensure timely delivery. Some of our shipping partners include Aramex, Gati, Blue Dart and DHL. Our standard shipping time is 5-7 business days.

IS MY PACKAGE INSURED?
B.LAB ships all package with insurance protection against transit damages and theft. If you notice that your package is damaged or appears open, you may either refuse to accept delivery or make a note of the damage on the delivery counterfoil when signing for it.

Contact Info

Office No. 401/A, 4th Floor, Kotia Nirman
New Link Road, Opp. Laxmi Industrial Estate,
Andheri W,
Mumbai -400053
MH India
E-mail: care@blab.co.in
Phone: 022 32264301