Bookadda

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Contact Info

F-3, First Floor, 4384/4A, Govind Bhawan,
Tulsidas Street, Ansari Road, Darya Ganj,
New Delhi 110002 -India India
E-mail: customercare@bookadda.com
Phone: 01141024019
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Shipping Rates and Policies


BookAdda Shipping & Delivery

  • Where do we deliver?

    • BookAdda.com ships to almost the whole of India where there is reach of the Indian postal network. As of now, we do NOT make any international shipments/deliveries.

  • How much does Shipping & Delivery Cost?

    • All Orders above Rs.399 are delivered to your doorstep FREE of COST. Orders below Rs.399 are charged Rs.60 as courier charges.

  • How long does the shipping take?

    • Major destinations are serviced by known national courier companies & deliveries normally take 1-3 days. You can track the status & location of your book parcel after dispatch on the couriers respective website vide the book parcel's tracking code. Remote locations where there is no coverage by our empanelled couriers, get serviced through 'India Post'- Government of India undertaking. There is NO online tracking currently available for book parcels sent by Registered Post or VPP. Delivery time through India Post normally takes longer and could extend to more than 2 weeks too for some locations & rare situations. Kindly be patient - inform us if there is inordinate delay & we will follow-up with India Post.


    When you place an order, the estimated shipping and delivery time will be specified based on the availability of the item Generally the books will fall under 3 categories:


    In stock:
    All the titles will clearly mention the approximate shipping and delivery time. The delivery time details are:

    1 - 4 business days*: Books are currently in stock with local distributors / vendors and will likely be shipped on same day if the orders are placed before 2p.m.

    5 - 9 business days*: Books are available at the publishers warehouse and will need to be ordered from there.

    15 - 21 business days*: These books are imported into India. 

    ' * ' - Business day means working day/s excluding Saturday/Sunday & National Holidays.

    Out of stock: These books are currently out of stock. We accept email ID's and will intimate you once the titles are back in stock.

    Pre-Order: The stock of these titles are expected shortly (usually within 2-3 weeks). We accept email ID's and will intimate you once the titles are ready to be shipped for you to place your order(s). 

    Note: Book booked on Saturday after 4p.m will take an extra day due to the weekend.
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Refunds and Returns Policies

You can return unopened item(s) in its original packing within 7 days of delivery.Kindly send an email requesting for return and we will have the book parcel picked-up from your premises, if the location is serviced by our courier/s. However, if it is delivered by India Post - you would be required to send the book back to us by 'Registered Post' and send us a mail giving details of dispatch clearly mentioning your transaction id ( 13 digit order reference no.).

We will refund the amount after receipt of book less our original delivery charges.

Typical scenario for processing a refund may vary from 3 to 21 working days, depending on the issuing bank/payment processor to pass credit for the said refund.

Kindly call our customer support line (Phone: 011-45644739 or 011-41024019) for any assistance.

Defective : In case you have received any product which is defective from our side please intimate us within 3 days of receipt, we will certainly replace the product from our side and regret any inconvenience it may have caused you. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

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About Seller

BookAdda is an Indian online bookstore with collection of over 85,00,000 books at extremely attractive prices from more than 22,54,279 authors.

We offer FREE delivery all over India and support multiple ways for SAFE , SECURE AND EASY online shopping. We sell only NEW books.

Besides a large collection of general books in various categories like Fiction, Non Fiction, Mystery, Self Help, Reference, Biographies etc, we also have a huge collection of Management, Computer, Engineering and Medical books catering to many university syllabus in India.

We offer our vast collection of books at very reasonable prices backed by prompt delivery & proactive customer support services.

We have also launched a free Bookshelf on Facebook for all Book readers, Book lovers & aficionados in India. The Bookshelf is a great new way for you to share your books / collection on Facebook among your friends & have a discussion around them.  The Bookshelf has a feature for you to share or invite your other friends to create their own Bookshelf......so that you can have your 'Bookadda' and create a healthy discussion around books.

You can buy the book your friend is going gaga over- just click ‘Buy’ on your friend's Bookshelf and it enables you to buy it then and there itself.  We hope you enjoy using Bookadda !

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