22 May, 2013
Not Very Prompt Services as compared to others
15 May, 2013
Bookadda is best to buy books.....but the price of books needs to be competitive here as there are other websites which which offers books at lower price than bookadda.
11 May, 2013
I bought 3 books from Book adda. Out of which one book (The Horror Stories of Robert E. Howard) bought in early April turned out to be a fake. This was a huge disappointment since the seller claims to sell only genuine books. There are 3 reasons why the book is a fake: 1. The binding came out after a couple of weeks -it shows shoddy workship 2.The quality of pages - all white and thin 3. And printing of of the cover which is slanted and the line on it abruptly gets cut. Hope my feedback will reach the vendor. Regards,
5 May, 2013
Very poor service, claim you will receive item in 3-5 days but actually ship in 2 weeks . Ordered 5 books from bookadda , not of them came on time and they do not even reply to my queries on time. The most pathetic online book shop and they their claim that they are india's favourite book store amuses me.
3 May, 2013
No information about the order.... they told shipping within 2- 3 days. I had ordered on 5 days back.... and cant even track my order. My order num was 1370235533191..... I would not suggest anyone to order thru this ... I tried contacting them in their ph numbers.... either they wont respond or they just simply attend the call but no reply.overall experience is really bad. There is no option to submit this without giving any stars.... so helplessly giving 1 star I would not hav given any stars
16 April, 2013
Timely delivery with high quality material
9 April, 2013
I had placed on order on 2nd April for a book which was stated to be in stock and paid by card and it was to be delivered within 4 days. I called customercare of bookadda on the 9th to check the status of delivery and was told that the publisher's office was closed due to stock taking and the book will be delivered soon. Within 5 minutes I get the first email from bookadda stating the order has been cancelled and the book is out of stock and the amount is being refunded. On the website I could still find the book available but at a higher price. This is very unprofessional service and will never buy from bookadda again.
9 April, 2013
Item was not available, after I ordered it. Refund was received.
2 April, 2013
good service and customer care
28 March, 2013
Very good experience
BookAdda is an Indian online bookstore with collection of over 85,00,000 books at extremely attractive prices from more than 22,54,279 authors.
We offer FREE delivery all over India and support multiple ways for SAFE , SECURE AND EASY online shopping. We sell only NEW books.
Besides a large collection of general books in various categories like Fiction, Non Fiction, Mystery, Self Help, Reference, Biographies etc, we also have a huge collection of Management, Computer, Engineering and Medical books catering to many university syllabus in India.
We offer our vast collection of books at very reasonable prices backed by prompt delivery & proactive customer support services.
We have also launched a free Bookshelf on Facebook for all Book readers, Book lovers & aficionados in India. The Bookshelf is a great new way for you to share your books / collection on Facebook among your friends & have a discussion around them. The Bookshelf has a feature for you to share or invite your other friends to create their own Bookshelf......so that you can have your 'Bookadda' and create a healthy discussion around books.
You can buy the book your friend is going gaga over- just click ‘Buy’ on your friend's Bookshelf and it enables you to buy it then and there itself. We hope you enjoy using Bookadda !
Refunds and Returns Policies
You can return unopened item(s) in its original packing within 7 days of delivery.Kindly send an email requesting for return and we will have the book parcel picked-up from your premises, if the location is serviced by our courier/s. However, if it is delivered by India Post - you would be required to send the book back to us by 'Registered Post' and send us a mail giving details of dispatch clearly mentioning your transaction id ( 13 digit order reference no.).
We will refund the amount after receipt of book less our original delivery charges.
Typical scenario for processing a refund may vary from 3 to 21 working days, depending on the issuing bank/payment processor to pass credit for the said refund.
Kindly call our customer support line (Phone: 011-42274200) for any assistance.
Defective : In case you have received any product which is defective from our side please intimate us within 3 days of receipt, we will certainly replace the product from our side and regret any inconvenience it may have caused you. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Shipping Rates and Policies
BookAdda Shipping & Delivery