12 June, 2013
1. Competitive pricing
2. Timely delivery
3. COD available.
After purchasing I received a call from BookAdda that the cover of the book (it was a hardcover) was damaged whether I was ok with it. They said I will be given some additional discount since the cover is damaged. However when the book came the delivery guy took original price and not the discounted price!
6 June, 2013
Good service.I have received imported books in time, as ordered.
4 June, 2013
The book I received was branded and new. But the book cover has some specks. Plz take care. Thanking you,
4 June, 2013
The main problem I faced was not to do with service, but WRONG information on website. A book which I ordered - How to Plan advertising - was shown "In stock". However, later was decilned upon placing the order, and that too after a written request was made. Incidentally this book was still on display as of this morning. Hence I put a verbal complaint by calling the customer service.
Hence overall, transaction was nice, but the seller has to really keep updating on an automated basis on its inventory.
4 June, 2013
BookAdda has slowly gotten better at what they do.
It is important to keep it up.
2 June, 2013
Third rate service. charge enormously high shipping charges and do not even bother to contact the buyer when sending only part of the order while seeking to charge the entire shipping charges. Are they proffitting even through shipping charges? I wonder. I would never recommend this seller to anybody.
22 May, 2013
Not Very Prompt Services as compared to others
20 May, 2013
The book was first sent to me by Aramex courier service.But there is no such courier service available to my home area.So the book was returned back to the shipper.When I approached Bookadda,they respond me so nicely and send me the book again through registered post.nice experience....
15 May, 2013
Bookadda is best to buy books.....but the price of books needs to be competitive here as there are other websites which which offers books at lower price than bookadda.
11 May, 2013
I bought 3 books from Book adda. Out of which one book (The Horror Stories of Robert E. Howard) bought in early April turned out to be a fake. This was a huge disappointment since the seller claims to sell only genuine books.
There are 3 reasons why the book is a fake:
1. The binding came out after a couple of weeks -it shows shoddy workship
2.The quality of pages - all white and thin
3. And printing of of the cover which is slanted and the line on it abruptly gets cut.
Hope my feedback will reach the vendor.
BookAdda is an Indian online bookstore with collection of over 85,00,000 books at extremely attractive prices from more than 22,54,279 authors.
We offer FREE delivery all over India and support multiple ways for SAFE , SECURE AND EASY online shopping. We sell only NEW books.
Besides a large collection of general books in various categories like Fiction, Non Fiction, Mystery, Self Help, Reference, Biographies etc, we also have a huge collection of Management, Computer, Engineering and Medical books catering to many university syllabus in India.
We offer our vast collection of books at very reasonable prices backed by prompt delivery & proactive customer support services.
We have also launched a free Bookshelf on Facebook for all Book readers, Book lovers & aficionados in India. The Bookshelf is a great new way for you to share your books / collection on Facebook among your friends & have a discussion around them. The Bookshelf has a feature for you to share or invite your other friends to create their own Bookshelf......so that you can have your 'Bookadda' and create a healthy discussion around books.
You can buy the book your friend is going gaga over- just click ‘Buy’ on your friend's Bookshelf and it enables you to buy it then and there itself. We hope you enjoy using Bookadda !
Refunds and Returns Policies
You can return unopened item(s) in its original packing within 7 days of delivery.Kindly send an email requesting for return and we will have the book parcel picked-up from your premises, if the location is serviced by our courier/s. However, if it is delivered by India Post - you would be required to send the book back to us by 'Registered Post' and send us a mail giving details of dispatch clearly mentioning your transaction id ( 13 digit order reference no.).
We will refund the amount after receipt of book less our original delivery charges.
Typical scenario for processing a refund may vary from 3 to 21 working days, depending on the issuing bank/payment processor to pass credit for the said refund.
Kindly call our customer support line (Phone: 011-42274200) for any assistance.
Defective : In case you have received any product which is defective from our side please intimate us within 3 days of receipt, we will certainly replace the product from our side and regret any inconvenience it may have caused you. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Shipping Rates and Policies
BookAdda Shipping & Delivery