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Seller Feedback

Customers are encouraged to rate their past experience with sellers on the Junglee platform to help other customers make informed buying decisions. The ratings range from 5 stars (best) to 1 star (worst). All feedback entries are displayed on Junglee, and the feedback calculations are based on the following classification:

Positive Feedback: 5 or 4 stars
Neutral Feedback: 3 stars
Negative Feedback: 2 or 1 stars

  1. 5 star (4)
  2. 4 star (0)
  3. 3 star (1)
  4. 2 star (1)
  5. 1 star (4)

BuyThePrice Reviews
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  1. better than other

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  2. pathetic nightmare experience; they need to self-introspect & get of the web space seriously. most ridiculous customer support ever ever

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  3. Had purchased a netgear router from the seller. No complaints. The product was the cheapest with buytheprice.
    Will buy from them again!

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  4. I was planning to get this item in 3-4 days with a buffer of 3 days for me, so that's total 8 days for me to start my vacation. Unfortunately, because of the delivery delay(after 12 days), I was able to use the item only after I came back from my 1 month long vacation

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  5. I don't have words to describe how poor the service is of BTP. I purchased Sony Bravia LED Television 40In. KDL-40EX520 and the product arrived late, with no warranty card and without the promised accessories. I have contacted SONY India and they have confirmed that BTP is not a genuine reseller of SONY and are selling spurious products, probably smuggled ones. On raising a ticket the company first said that invoice should act as warranty and then on confirming from SONY India that invoice will not serve as warranty they started saying that the warranty card was "PASTED ON THE BOX". Something is seriously wrong with these fraud sellers. Please avoid using BTP for purchases especially because these are reasonably expensive items shipped without warranty. A chain of emails is attached below for reference.


    We have checked with the vendor and they have confirmed that they have sent the warranty along with the box which was pasted on the box. However, the concerned person from the company head of sony will give you a call.

    We thank you for choosing for your purchase.

    Customer Relations Team

    On Wed, Nov 28 at 4:49 PM , wrote: Dear BTP Team Member,

    I tried calling your contact number today and fortunately got to speak to a customer care representative. As soon as I completed mentioning my problem and the representative traced my emails and case the phone got disconnected. I tried calling back to continue the conversation but for multiple occasions encountered a busy line. I hope you will be able to get back to me on this.

    Please note that your website clearly mentions in the FAQ section that a standard warranty card is provided with all products. Its becoming increasingly clear that your dealings with SONY products atleast in my case is not credible. This is certainly not the proper way of conducting b

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  6. Product was great

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  7. Good service

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  8. everything is poor ... its really disastrous

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  9. they sent damaged item .plese take assistance.

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  10. very good

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Newest First
*Seller ratings are solely based on the inputs provided by users on and are in no way a reflection of the opinions or views expressed by expressly disclaims any responsibility or liability arising from any such seller ratings posted on

About BuyThePrice, launched in 2010, is an award winning online shopping portal for consumer electronics and appliances.

It caters to consumers across India with seven major categories-Mobiles, Cameras, Computers, Audio and Video, Lifestyle, Home Appliances and Kitchen Appliances. It currently boasts of 100+ brands and 5000+ products, and ships to 3000+ locations across India. The website differentiates itself from its competitors through technology features and customer experience. is the winner of “Best Product – Consumer Solutions” at ITsAP 2010 and recognized as Top 20 hottest ecommerce startups in India by the Dataquest magazine. It is an IIT-IIM-Ivy League Alumni venture, backed by top Angels in India including Rajan Anandan and Rehan Yar Khan. 

Refunds and Returns Policies

We will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account. If the payment mode was Cheque or DD, we will send you a cheque. Cheques will be sent only to the billing address of the customer. 

The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days but in case of payments by Cheque or DD, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque. 

Please note that we shall not be responsible for any delays in credit to the Cardholder's credit card account as that is managed by the Cardholder's issuing bank.

Cancellation by

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been done, the said amount will be reversed back to you asap.

Cancellations by the Customer:

In case we receive a cancellation notice from you within 24hours of placing the order and the order has not been processed by us, we will gladly cancel the order and refund the entire amount to you. We will not be able to cancel orders that have already been processed and shipped out by us. has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by and accept's decision regarding the cancellation.

Shipping Rates and Policies

We do not charge for Shipping. We have a free shipping policy.
Logistics Partners
We have partnered with India's best logistics service providers like First Flight, DTDC, Quantium, Aramex and AFL. We understood that each of our logistics partners are leaders in specific pin codes. We have built an intelligent system that decides the best logistics partner based on the past performance of various partners in your delivery location

Delivery time for an order
The delivery time is also mentioned in the order confirmation mail that we send you. It usually takes about 7 business days to reach you. In case of delays, we would certainly inform you about it and discuss the steps ahead.

Shipment Mode
We ship through courier services or do a direct man delivery at your home address. This information also comes along with the confirmation mail.

Delivery Location
All possible delivery locations are listed in the page where you fill in the shipping address. Incase it is not shown there, it means that we do not have a regular courier service catering to that area. In such cases, pls send us a mail on or call us on +91 40 3047 3047 and we would try our best to find a way out.

Contact Info

8-2-596/3, 2nd floor, Road no 10
Banjara Hills
Hyderabad -500034
Andhra PradeshIndia