D'damas Diamonds

About D'damas Diamonds

Product of a joint venture between Gitanjali Gems and the Dubai based D’damas Group, the D’DAMAS brand combines international quality with a distinctively Indian aesthetic. It is one of India’s most popular jewelery brands today with a presence in over 130 towns and cities.

D’damas’ vast variety of sub-brands allows every customer a choice of diamond-studded gold jewelery to reflect her personality, lifestyle, and tastes in all settings and occasions. D’damas Diamonds and D’damas Gold offer an array of collections targeted on various occasions and moods, user profiles and price points.

Each offers stylish, contemporary designs, conceptualized and created by an in-house team of award winning designers.

In keeping with the Group’s policy and practice, every piece of jewelery comes with a certificate of authenticity of its gold and diamond content: an IGI certificate as well as Hallmarking, the globally recognized certification of diamonds



Refunds and Returns Policies

Products and services once booked through ddamas.co.in cannot be cancelled and the refunds thereof are not allowed in any circumstances. However, exceptional cases of 'manufacturing defect' and ' wrong consignment ' can be dealt with separately.

Request for such return within 7 days from delivery of the product to your shipping address. We shall process the refund subject to receipt of the merchandise at our location in unused condition in its original packaging along with original tags and invoice, failing which return/ refund may not be possible.

Any returns through courier, must be accompanied by the original invoice, which is shipped along with the products. We will not be able to accept returns which are not accompanied by the relevant original invoice. We shall process the refund subject to receipt of the merchandise at our location in unused condition in its original packaging along with original tags and invoice, failing which return/ refund may not be possible.

Before accepting delivery of the product/s, please ensure that the packaging has not been damaged or tampered with. If you believe that the merchandise is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our all-day helpdesk at 1800-102-4480 (9:30 am to 5:30 pm) or e-mail us at ecommerce@gitanjaligroup.com, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest. In the event you return any item which is delivered to you in damaged/defective condition, there will be no additional shipping charges.

After the merchandise is received by ddamas.co.in, and subject to verification of the purchase and condition of products we shall process a refund within 10 business / working days of receipt of the product/s.

Refunds of payments charged to the cardholder's debit /credit card will only be credited back to the cardholder's debit / credit card account, which was used to pay for the original order. Please note that we shall not be responsible for any delays in credit to the cardholder's debit / credit card account as that is managed by the cardholder's issuing bank.

We shall not allow any exchange/return of products due to the price differential that exists, as no two similar products will be exactly of the same price. All items must be returned in their original condition as unworn, unaltered, and undamaged. Items returned without an attached brand/Gitanjali security tag will be subject to 15% revaluation fee.

Please call us at 1800-102-4480 or mail us at ecommerce@gitanjaligroup.com if you have any queries or concerns about our return policy.

Communication and Returns can sent at the following address:

Gitanajli Lifestyle Limited- Concepts ( E Commerce)

Transmission House, Plot No. 6/19,

Marol Co. Op. Industrial Estate,

Near Marol Bhavan, Marol,

Andheri (E), Mumbai 400059, India.

 


Shipping Rates and Policies

Delivery within India is FREE.

D'damas shall deliver all products purchased online within 7-10 working days from the date of purchase. We use third party courier / postal services for delivery and shall not be liable for any delay caused from the delivery service providers


Contact Info

Transmission House, Plot no. 6/19, Marol Co-operation Indust
Andheri(E), Marol
Mumbai 400059 -Maharashtra India E-mail: damas.ecommerce@gitanjaligroup.com
Phone: 42094100 x4121