About Gadgets India
Gadgets.in, is one of India's best technology and digital lifestyle shopping portal. Providing a simulating online shopping experience, it offers the latest range of gadgets and electronic products at most competitive prices. Gadgets.in carries over 7,000 products and the list is constantly being revised. We focus on bringing you the most unique gadgets in India.
Gadgets.in is an initiative by DSF Technology Consultants Pvt. Ltd., which was founded in 1989 and is located in New Delhi. DSF Technology Consultants Pvt. Ltd. is a professionally managed organization backed by an able and experienced management team that has been working with Internet and E-Commerce technologies for the past 15 years. We are the portal of choice for all electronic gadget buyers. We spare no resources to try and bring you the best quality products at the lowest prices. Our commitment to customer satisfaction and our constant endeavor to give our patrons the best deals is the driving force of our operations.
We ensure that your online shopping experience at Gadgets.in is easy, enjoyable and absolutely secure. We routinely conduct security audits of our infrastructure to ensure that none of our systems are vulnerable to downtime, hacking or any other disruption. We also safeguard the privacy and integrity of customer data. We deploy state- of-the-art hardware and software solutions for e commerce operations and risk management.
Our pricing policy is transparent and ethical - the prices that we post are all-inclusive and there are no hidden charges. Hence, you pay as per the listed price and you get the ordered product, appropriately packaged at your doorstep, free of cost. Yes, we offer free delivery of our products all across India!
We have over 30,000 satisfied customers, who vouch for our quality and service levels. We are committed to continuous evaluation and improvement of our services, and making your online shopping experience even more fun!
While our focus on quality and customer centricity ensure that our customers don't face any issues with the internet shopping, our customer support team can be easily contacted for any assistance or feedback.
Refunds and Returns Policies
What if an item received is defective?
Kindly give us a call and speak to our customer care representative and obtain an RMA number. Return the defective item to us within 2 days of receipt and we will gladly replace it. Please put the RMA number on your package. Only packages having an RMA number are accepted.
Can I return the product if I am not happy with it?
Kindly give us a call if you are not satisfied with a product. If the product is listed in the list of items covered under our 15 day money back guarantee we will take it back and refund your money. Items that are covered by the 15 Day Money Back Guarantee are marked as such in the Product Description.
How do I get a refund?
If you paid by credit card we will put a credit back on to your account. If you paid by cheque / COD or Net Banking we will issue you a cheque.
Shipping Rates and Policies
What is the Shipping Charge?
Most of products have Free Shipping. Free shipping is only applicable for deliveries within India and for a minimum order value of Rs 799. If you select the express shipping option or the minimum order value is less than Rs 799 you will be charged Rs 150 for the same.
The shipping charge of a product if any is displayed during the check out process.
What is Octroi and who pays for it?
Octroi is a tax collected by the Government for goods entering in the metros city limits. An Octroi charge has to be borne by the buyer. Such a charge will be collected on delivery by the courier person. Please note not all cities have such a charge.
How long will it take for me to get delivery?
Delivery time is between 1 and 7 business days.
Regular FREE shipping can take 4-7 business days.
Express Shipping takes 1-3 business days.
Overnight shipping reaches the next day.
Most orders are dispatched within 24 hours. Delivery time will vary based on your location. Most packages get delivered in accordance with the above schedule.
How do I track the exact delivery status?
Once your order is shipped, you will get a mail informing you of the courier company bringing your package and the AWB no. The package can be tracked on the courier company's web site.
During what hours of the day can I expect delivery?
Deliveries are made during office hours 9am to 7pm.
Will I be informed of the exact time of delivery?
The couriers deliver during office hours and for more specific details you can contact the courier company directly.
- Please also note that each shipment of items in an order requires an adult's signature
- If there is any change in delivery address, after the order has been placed the shipment
shall be retained at the shipper's branch office for you to collect. You can ask for a
shipper's branch location nearest to you for picking-up the shipment.
What happens if I am not at my delivery address at the time of delivery?
The courier will leave you a delivery card for you to contact them in order to re-arrange delivery.
Do I have to sign for the parcel personally, or can someone else sign for it?
People in your household can sign for the parcel but they will be asked for some proof of identification.
You can buy several items on Gadgets.in in a single order. A particular item that is out of stock or not available at all may not be shipped to you along with other items that are available off the shelf. In such cases there will be "Partial Shipment" of your order. This means that you will receive only a part of your whole order. In such cases, you will not be charged extra shipping charges for each subsequent shipment of items.
Any out-of-stock items in your order will automatically shipped separately.