4 of 4 people found this review helpful
Too poor service and support
10 August, 2013
I have bought my HTC desire V Set( Cost Rs. 13100/- IMEI No. 352795054050595)around 3 months back, was showing lot a of trouble in the touch section from begining of June'13. I have given it to the HTC Service center in Manicktala,Kolkata on 17th June'2013 . I went to collect it on 29th June'2013 but I found no improvement and again a new Job No. was given to me. Again I went to collect it on 6th July'2013 but I was astonished to see that the problem still exist and they said that it needs to sent once more and aagain a new Job No. created . I sent a mail to customer care to replace my set but they convinced that the issue will now be resolved but from then on 2 more job nos are created and today on 5th Aug'13 I went to the service center for the 5th time but still nothing has been done. I have given them an ultimatum to replace it but I don't know what HTC is going to do for my case.... Never buy HTC!...
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