MIRAAYA - THE WOMAN
MIRAAYA denotes the character of Meera, Lord Krishna’s devotee. She is bold, clear in her approach and at the same time, knows how to bring a balance to all aspects – be it family or her own character as a person.
MIRAAYA - THE COMPANY
Launched in 2010, MIRAAYA is promoted by a team of experienced domain champions with close to 60 years of aggregate experience in the fashion, apparel and retail space.
At MIRAAYA we focus on the rich Indian heritage and craftsmanship through our apparel & accessories. As a Women’s wear brand, we understand the aspect of dressing up a true Indian lady and hence the designs are not only a blend of contemporary sensibilities with traditions of excellence, but also we intend to set the industry standards for quality by using elite fabrics and craftsmen.
MIRAAYA - THE BRAND
An attempt to fulfill the sartorial needs of the MIRAAYA woman, the brand MIRAAYA offers affordable wardrobe solutions in various forms & silhouettes. A mélange of ethnic Indian culture & global outlook projected onto a medley of fashionable apparel & accessories.
MIRAAYA - THE PRODUCT
Contemporary Crafted Indian Ethnic Tunics, Bottoms & Stoles, accentuated by fashionable accessories.
Refunds and Returns Policies
Our prime motto at MIRAAYA is to serve our customers at the highest desired levels. After your purchase, if you are not completely satisfied with any item purchased from us, we'll gladly take it back. If you are not happy with the product, you can return the same, you will be given a store credit and not the refund. The same can be used to make another purchase.
THERE IS NO RISK WHEN YOU ARE BUYING ON MIRAAYA.
Your complete shopping satisfaction is our No.1 Priority. We want you happy each and every time you buy from us. However if due to some unforeseen situation you are not happy with the product then the following terms apply for a mutually consented resolution of the situation.
We do our best to make sure you never need to use this policy. But still for clear guideline purpose here it is:
If you don't like what we sent you, let us know by a phone call or email, we will try our best to find a solution. If an item you ordered from MIRAAYA does not meet your expectations do call us immediately and we will manage the rest for you.
We are dedicated at MIRAAYA to offer you the best quality in our products and our services. We know that mistakes are sometimes made though, and we are here to help resolve those problems without any delay from our end.
We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
· The item may be damaged during transit.
· Or there might be a manufacturing defect.
· Or that a wrong item is delivered to you by mistake.
ITEM RECEIVED IN DAMAGED CONDITION / MANUFACTURING DEFECT OR WRONG ITEM
If you have received a damaged item or if the item you received was not the item you ordered or if it was misrepresented on our site, please contact us by phone or email within 24 hours of your receipt of the product. It is important that you save all packing materials as well as the item itself. When you reach us, we'll give you instructions on how to proceed so that we may replace the item as quickly as possible.
· We will express ship a replacement item at the earliest possible with no extra shipping cost to you.
· If the original ordered item is no longer possible then we will request you to choose an alternate item and express ship the same to you with no extra shipping cost to you. We will communicate with you about your wishes to make sure you will be happy with the exchange.
· Or any other amicable resolution as mutually agreed with customer.
Shipping Rates and Policies
Express Domestic Rs. 0.00
International Rs. 1,000.00
National COD Rs. 100.00