1 of 1 people found this review helpful
Worst phone ever. Avoid.
9 February, 2015
I had purchased the phone Micromax Canvas Knight A350 (Black-Gold) from amazon.in on 25th of Oct. In just a month and a half (14th Dec), without any warning the phone shut off. I couldn't charge it or turn it on.
I went to the service center in Malad, Mumbai where they told me it is a motherboard problem and that it would take a month to repair. Fine. I gave it for repair. I got it back after a week or so. But within 10 days or so it started having problems again - the phone would heat up while charging, even after charging to a 100% the phone would shut off after 2 hours, it would shut down abruptly. Now again it has shut down completely and does not charge - the same problem as before.
I have gone again to the service center today. They tell me now that there is a motherboard problem, battery problem and an RF cable problem. What the hell kind of repair did they do then that the phone is now worse than before??
At the service center, I saw that they had very optimistically placed only 12 chairs, perhaps thinking that there wouldn't be many complaints. Well, let me tell you that the room was packed with lots of people standing with no place to sit. So many people with defective Micromax phones! I heard a man talk about how his phone has been used only for 2 months and has been in repair for 8 months, I understood then what kind of service I could expect for my phone and have given up hope.
My problem is this:
A) Micromax makes shoddy phones
B) Micromax does shoddy repair work. Either that or the phone is so bad that even repairs cannot save it.
For now my phone is in the warranty period so I don't have to pay anything. But what happens after that? I can fully expect that this phone will go kaput every month or so. I don't even have the time to keep running to repair centers for this phone.
All I can think is more than 15,000 rupees down the drain. I wish I had used that money to buy a better and more well known brand like Nokia or Samsung. Micromax has turned out to be completely useless - a waste of time and hard earned money.
This is the message that I am spreading to my family, friends, acquaintances and colleagues. - NEVER BUY MICROMAX.
Please stay away from the trap of cheap, useless phones.Micromax is just one step above the Chinese knock off phones on the streets. Perhaps even a step lower.
I have a better tagline for Micromax (rather than Nothing like Anything) so that there is truth in advertising and the public knows what it is getting -
MICROMAX - Something like human faeces. A lot like regret.
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