Snapdeal

(845)
68% Positive What's this?
Seller Feedback

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  1. 5 star (312)
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  4. 2 star (33)
  5. 1 star (124)

Snapdeal Reviews
Newest First

  1. Excellent service. I am a frequent visitor of Snapdeal and till now I have received each order in perfect condition.

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  2. I had ordered following items on Snapdeal on 03.05.2015. The Order ID is 6100044332. I had received the product on 08.05.2015. After opening the package, I found that wrong products were delivered. I raised a complaint immediately. A reverse pick-up was scheduled and the products were returned on 09.05.2015. I had asked for replacement of wrong products. But today, I have received an email from snapdeal.com that they cannot replace the product and have refunded the amount as 'SDCash'. The problem is that if they cannot replace the product, they should refund my money. Money in the form of 'SDCash' is blocked with their website and I am forced to buy and consume that 'SDCash'. The fault was from their side as they had delivered wrong products and now they have blocked my hard earned cash.
    ORDER NO.: 6100044332
    Order Placed On : 2015-05-03 19:14:25
    1. Siyaram's Blue Linen Unstitched Shirt Pc
    Size: 2.25 Metre
    Promo Applied: [FASHION50]
    PRODUCT CODE: 7971587683
    2. Siyaram's Pink Linen Unstitched Shirt Pc
    Size: 2.25 Metre
    Promo Applied: [FASHION50]
    PRODUCT CODE: 7971527672
    Total Amount Rs. 3200
    Delivery Charges (+) Rs. 0
    Discount Applied (-) Rs 1600
    PAID AMOUNT Rs. 1600

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  3. The Leggings listed on the Website were of Original FabIndia, while the product I recieved was a duplicate one.
    Even the Snapdeal Mobile app was contacting some problem for the Returning Option.
    So I called Snapdeal Customer Service, but the bad moment was when, they didn't even listened to the matter and cut the call!!!!!!
    Very poor service by Snapdeal!!!

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  4. snapdeal yeah but they sent other product which i order it happend many times

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  5. 1 of 1 people found this review helpful
    All good but the courier was 1 day late.
    Courier received the product but nothanded over in the same day.
    All in all its too late.
    I ordered a saree in 3/4/15 and yet not received.

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  6. 1 of 1 people found this review helpful
    Purchase of Micromax A96 phone preinstalled with some queer apps, it worked well for 2 months and then it stopped detecting USB connections. I took it to the Micromax service centre as directed by the Micromax officials. I also asked Snapdeal for the warranty claim they said the seven day session has expired for returning products. At the service centre they took away my phone and said some parts require to be changed. It was well within the warranty period, but still they started reinventing the PCB as servicing to replace the deficient part(s). They charged 1000 without expensive travel charges. Then, sim card did not get detected and speakers were non functional. They repaired it again and when I received it I slowly kept discovering other defects like slow startup, lag, flashlight not working, camera not functioning and more to discover. Many of my acquaintances who are neuropathic which prevents them mobility had similar problems with this dealer.
    Writing them is to be prepared for their 7 day trip replies.
    I also purchased products from snapdeal before which were similar, like deficient and defective. We have to call them within time and they take their leisurely trip before delivery. We as people have priority variations than calling up or contacting. Sometimes mediums for contact is void. And some of the times they themselves deliver the product after their seven days session. Now I'm trammeled in this conclusive and re conclusive idiocy. Dont know more what prices are they going to cheat me.
    It's 1st a waste of time. After following instructions, it leads to waste of money. The stores recommended are the worst in the ecosystems. Best of luck for those who will get cheated like we did.
    Thanks.

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  7. the over all experience was good. and would like to buy in future from here. the seller responce is good and the snapdeal helps as well also. also through chat the helped to process the order when some doubts arises in placing an order. so its a good experience. thank you snapdeal.

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  8. Good service by seller

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  9. good packing nice materil of saree delivered as showwn in pic..!!

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  10. 1 of 1 people found this review helpful
    Transcend External DVD Writer wasnt working as the slider wasnt opening at all. So returned and got refund.

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*Seller ratings are solely based on the inputs provided by users on Junglee.com and are in no way a reflection of the opinions or views expressed by Junglee.com. Junglee.com expressly disclaims any responsibility or liability arising from any such seller ratings posted on Junglee.com.

About Snapdeal

Snapdeal.com is the fastest growing e-commerce company in India. Launched in February 2010, the company is already 800+ people strong. Snapdeal.com features best priced deals everyday on

  • Retail services merchants such as Restaurants, Health & Beauty
  • Branded products like Mobile phones, Electronics, Perfumes, Watches, Bags, Sunglasses, among others  
  • Travel & weekend getaways

Snapdeal.com is the market leader in the Retail services deals space, and is the largest e-retailer of watches, sunglasses, jewellery, among other categories. 1 out of 8 internet users in India is subscribed on Snapdeal, and the company is growing at the rate of 1.5 million new subscribers per month. The powerful model of Retail services & physical product e-commerce is something which is very unique to Snapdeal.com, and it gives the opportunity to provide wider variety of choice to the customers

Browse the Snapdeal store

Mobile%20Phones
Mobile Phones

Refunds and Returns Policies

What shall I do to get defective item replaced?

Please contact customer care at +91 92126 92126 or email us at help@snapdeal.com, within 30 days from the date of delivery. We will recall the defective product or its part and a replacement will be shipped immediately.

How do I cancel an order on Snapdeal.com?

If you cancel your order before your product has shipped, we will refund the entire amount.

If the cancellation is after your product has shipped, Please contact customer care at +91 92126 92126 or email us at help@snapdeal.com.

 

Shipping Rates and Policies

How much are the shipping charges?

Snapdeal provides free delivery on all items anywhere in India.

 

How much time does it take for delivery?

The estimated time of delivery is mentioned with every product. It may differ from one item to another.

Once the order is successfully placed, an email is sent containing the details of the order placed by you. Once the item(s) is shipped, an email is sent with the tracking details

How do you deliver in India?

We work with best courier companies in India to deliver fast and safe.

Do you deliver outside India?

We don’t deliver outside India yet.

 

Contact Info

246, First Floor, Okhla Phase 3
New Delhi -110020
Delhi India
E-mail: help@snapdeal.com
Phone: 01149146666 x720