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Total Quality Management (Old Edition)

Total Quality Management (Old Edition)

Product Specifications
Language English
Binding Paperback
Publisher Pearson
Description For courses in Quality Management offered in MBA and PGDBMprogrammes. Total Quality Management refers to an integrated approach bymanagement to focus all the functions and levels of an organizationon quality and continuous improvement. Over the years total qualitymanagement has become very important for improving a firm'sprocessing capabilities in order to sustain competitive advantages.This book focuses on encouraging a continuous flow of incrementalimprovements from the bottom of the organization's hierarchy.Several technical topics are revised for the present context andtheir relevance to Indian industry is emphasized Many case studies, including Indian cases and examples, have been added. Pedagogical tools like multiple choice questions, chapter objectives, and summaries have been added. Information about Design for Six Sigma (DFSS) is covered in the chapter on quality by design. Failure Mode and Effect Analysis (FMEA) is revised as per the fourth revision of FMEA manua ... See more
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