31 May, 2013
Very good experience. Would like to recommend to all buyers.
6 May, 2013
Very dependable seller. You can buy products from them
18 February, 2013
I did not receive my refund of Rs. 714 at all...This seller site is a fraud
No more running from one shop to another for your favorite product
It is all here at the press of a button. Don’t see what you want? Tell us and leave the running around to us.
No more checkout queues
You are the only person at checkout. Pay for items in your bag and you are done.
No more parking queues and traffic jams
Order your favorite products from the comfort of your home or office and we pack and ship your products at no extra charge so you can use your time better.
No more late gifts
Ever postponed your mom’s birthday gift to your next visit fearing damages in transit? Bag it with us and we will ensure that your mom gets her birthday gift on time and with no damages.
No more ill-informed experiments
Would love to experiment with products but don’t know anything more than the price? Unlike shopping alley shelves, we provide you product information which goes beyond the price. Go through our product information and user reviews to make an informed experiment. Still not satisfied? Give us a call.
Not comfortable using your cards online?
COD (Cash on Delivery) i.e. we will collect cash when we deliver your shopping bag to you.
Refunds and Returns Policies
VioletBag.com would never like you to settle for anything that isn’t perfect for you. Therefore, we have a return policy that would help us provide you the best possible online shopping experience. We accept order cancellations / returns under the following conditions:
1) Order yet to be shipped: An order can be cancelled partially or completely till the time it has not been shipped. The amount already paid will be refunded to you within a business day and would reflect in your account within 7-10 business days.
2) Damaged product received: We make the best efforts to ensure that your order reaches you in the best possible condition. However, there may be cases where the item(s) delivered may get damaged in transit. Under such cases, you can either get the item(s) replaced free of cost or get the order cancelled.
3) Wrong item(s) delivered: This is unlikely to happen as our fulfillment process has multiple checks and balances to ensure that the right item(s) get delivered to the right customer at the right address. In case it does take place, we will ship the correct item immediately and collect the wrong item from you at your convenience. Order cancellation requests will also be accepted.
Order that has been shipped out and is not damaged or wrongly delivered will normally not be cancelled or returned. We understand that there may be other genuine reasons why you may want to return or cancel the order. In such cases, VioletBag.com will take the final call on return or cancellation on a case to case basis.
Shipping Rates and Policies
Violetbag.com understands that getting your items quickly is important to you and you can trust that your order will be quickly processed and safely delivered. We ship products almost anywhere in India other than a few locations which our logistic partners do not serve. When you place an order, we will estimate delivery dates based upon the availability of your item(s) and your shipment's destination. We usually get your shipment delivered within 3-5 business days of your placing the order on our website. We do not ship internationally as of now.
We offer free shipping within India on all orders above Rs 250. All orders below the amount are charged shipping at a flat rate of Rs 50 per order. We have partnered with multiple courier providers for shipment of orders and based on your location, we may ship your order through any one of them. Even though we try our best to ensure on-time delivery, there are certain conditions under which the delivery may get delayed:
- • Incorrect shipping address
- • Incorrect PIN code
- • Nobody available at shipping address
- • Extreme weather conditions
- • Other Force Majeure