Find and discover products
How do I find a product I am looking for?

There are multiple ways in which you can find products on Junglee.

Explore Departments

If you are simply browsing, start with a department you are most interested in by hovering over the top menu located on the top of every page. Click on any link to explore all the products within that category.

Search

If you know what you are looking for, search for it in the search box at the top of the page and press enter. Choose a Department from the left-hand menu and choose to buy online or in your city.

Recommendations

If you need some shopping inspiration, check out the recommendations we surface throughout the site including 'Featured Departments', 'Featured Products', 'Customers Who Viewed This Product Also Viewed', 'Most Frequently Viewed', and 'What Other Customers are Looking at Right Now'.

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Purchase products
How do I buy products from the sellers listed on Junglee?

The product page contains information about the product and various sellers you can purchase the product from. You can use one of the options below to purchase products from sellers listed on Junglee –

Buy on Junglee

'Buy on Junglee' highlights listings that have buyer protection guarantee. Now customers can buy these products directly on Junglee using our safe and secure payment gateway. Just select the check box ‘Buy on Junglee’ on the left-hand side of search page to filter the results.

Visit a seller’s website

Click on the 'Buy on seller site' button on the product page to be redirected to the seller’s website.

Locate a seller’s physical store

You can find details of sellers with physical stores in 'Where to buy' section. Click on the link to find contact details of all the stores in your city. You can call individual stores for price and availability of a given product.

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Sell your new or used items by posting your ad
Have something to sell? Now you can post your free ad on Junglee and get enquiries by phone, SMS or e-mail from interested buyers in your city.

How can I post an ad?

You can post an ad for any product, including used or pre-owned products, using the Post Your Ad form. To help more customers find your product, include multiple photographs and detailed description of the product you want to sell.

What types of ads are allowed to be posted on Junglee?

Ad(s) for any product can be posted as long as it can be categorized in any of the existing categories in the ‘Post Your Ad’ form and adheres to our content guidelines and acceptable use policy for more details.


I cannot find the right category or my city listed on Junglee. What should I do?

If you are not able to find your city or category, please choose the closest matching category or nearest city for listing your ad. We will be adding more categories and cities soon.


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Review products and get recognized
Do you like to share your product opinions and shopping experiences with others? Write reviews on Junglee and help other shoppers make informed purchase decisions. Make your opinion count, gain recognition in the Junglee community and win prizes on the way.

How do I write a review on Junglee.com?

You can review any product on Junglee.com by going on the product page and clicking on the 'Write a review' button. All you need to do is share your experience and tell us why you liked or did not like a product. Please refer to the General Review Creation Guidelines for pointers on writing good reviews that other customers have find useful.

How do I edit or delete a review I created?

After you sign in, hover over 'Your account' at the top right of the page; click on 'Your Reviews' to view items you have reviewed on Junglee. Here you will find options to edit or delete your review.

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Your account

How do I create an account?

Click on the 'Sign In' link at the top right corner of the page, type in your e-mail address and choose ‘I’m a new customer’. On the next page, provide your name, create a password and confirm your e-mail address to create your account.

How do I change my password, e-mail or name?

To change your password – If you've forgotten your password and need to reset it to access your account, visit the password assistance page and provide your e-mail address. We'll send you an e-mail with a personalized link. After you've created a new password, it will become active right away.

To change your account settings – If you wish to change your e-mail address, name, password or mobile number, go to change account settings page. You'll need to log in with your current e-mail address and password to access these settings. If you change the e-mail address on your account to an e-mail address that is already associated with another Amazon account, we will ask that you first verify your e-mail address.

Here are the step-by-step instructions to change your account settings:

1. Go to Change Account Settings
2. Choose the information you want to update, then click Edit
3. Follow instructions, then click Save changes
4. Click Done once complete

How do I verify my account?

After you sign in, hover over your account name at the top right of the page; if you are not a verified customer, you will see a menu item called 'Verify your Account'; click on this link and follow instructions on the screen to complete your verification.

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Whom do I contact with questions?

Use the following contact options based on the type of question you have:

For orders placed on seller’s website

For questions related to orders placed on other seller’s websites, you may visit the seller's sites to obtain information about their customer service. You can also share your feedback here and we will forward it to the seller.

For orders placed on Junglee

For questions related to ‘Buy on Junglee’ orders, click here to contact seller. You will need to sign in using your Junglee/Amazon details.

To change your account settings

If you wish to change your e-mail address, name, password or mobile number, go to change account settings page. You'll need to log in with your current e-mail address and password to access these settings. If you change the e-mail address on your account to an e-mail address that is already associated with another Amazon account, we will ask that you first verify your e-mail address.

For general feedback

To provide general feedback about the service use the 'Help & Feedback' button displayed at the right side of every page.

To report problems with seller listings

To report problems with seller listings on Junglee use the 'Let us know' link which is displayed on every product page and is located just below the seller offers.

To advertise on Junglee

If you are a seller and would like to advertise your products on Junglee, please visit the Amazon Seller Services website.

To sell on Junglee

If you wish to sell directly on Junglee, please find the details on Sell on Junglee page.

For Media Inquiries

Visit the Media Room.