13
of 13 people found this review helpful
By M. Fischer
on Amazon.com
10 May, 2011
Inferior Quality - Warranty will not be Honored
I have owned two Hilfiger watches. Both lasted less than a year. The first watch stem fell out. After paying $12.00 and the cost to ship it to their repair service for warranty repair, it was declined and an estimate to fix the watch was emailed back. (double the original purchase price of the watch). When asked for an explanation why they wouldn't honor their warranty, they replied their "experts" determined it was not defective, I must have abused it. I didn't think so, but maybe.
Well shame on me, I bought another one. This one apparently leaked...it had water in it. Same story on the warranty, including the high cost to repair. I must have got it wet...duh! It's a waterproof watch...I was washing my hands!.
Never again....caveat emptor.