Customer Reviews on Amazon.com

(252 reviews)
4.1 out of 5 stars
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  1. 36 of 45 people found this review helpful
    By ksantano on Amazon.com 3 December, 2011
    NO WARRANTY, Lost My Money
    Please make sure you read the one star reviews about products. I am not giving the product itself one star, but the whole situation. Please keep in mind as noted in the item title "NO WARRANTY" this is so pathetically true. Two months into purchasing this amazing phone, it all of a sudden will not turn on anymore. Its completely dead. I contacted the seller and he was more than helpful, not. He suggested I contact Latin Samsung, as he wants nothing to do with making his customers happy. Latin Samsung is a joke and they do not want anything to do with USA/CANADA.

    I was basically left high and dry with a phone I spent over $600 for. I finally talked to samsung usa and they offered one of their repair depot companies that I could PAY someone to fix it for me. In case this happens to anyone else who purchases this phone in this particluar situation,here are the details. You can call Service Absolute at 1-514-738-8333, and they should be able to repair any phones provided by samsung.

    The Galaxy S2 is the most amazing phone, and now that I have had it, I cannot go to any other phone. I suggest people only purchase items in which to seller will actually back their products they sell.
  2. 16 of 21 people found this review helpful
    By Francisco Camacho on Amazon.com 5 March, 2012
    USED CELLPHONE AND I RECEIVED SAMSUNG I727
    Like in my invoice said:

    1 of: Samsung i9100 Galaxy S II Unlocked GSM Smartphone with 8 MP Camera, Android OS, 16 GB Internal Memory, Touchscreen, Wi-Fi, and GPS--No Warranty (Noble
    Condition: New
    Sold by: TheArunKhurana

    I was expecting to received this product, but when it arrived I found out that the phone was the Samsung i727 and not the i9100. It came without a box, just in plastic bag and the phone had been used before. The phone have many scratches in the battery door. I am very dissapointed with this seller, because I thought that everybody who sells in Amazon are honest and truthful.
  3. 10 of 13 people found this review helpful
    By Marcelo Susevich on Amazon.com 19 February, 2012
    Failed after 90 days. No warranty
    I've used the product for less than 90 days and it doe not turn on.
    I live in Argentina and they refuse to repair it since it's greymarket.

    I have searched amazon and couldn't find a way to contact the seller

    Any suggestions on how to proceed ?
    Thanks
  4. 2 of 2 people found this review helpful
    By Fh Brink on Amazon.com 31 October, 2012
    Bad Experience
    Well, the least to say, like all previous samsung cell phones, They last only a year. Have to buy a new cell phone again. The galaxy s2 started to give problem about a month ago and now it can go to the scrapyard. Will not buy a samsung cell phone again.
  5. 1 of 1 people found this review helpful
    By Jose Antonio Lozada on Amazon.com 11 January, 2013
    This is a not original Samsung
    Good morning,

    Estimates come from a Samsung to try to repair the phone and they tell me that this phone is not a Samsung original, is a clone and that the battery is a generic ... besides that here in my country do not have those parts. Refund request for that reason as explained fully in the first email you sent me ....

    I really feel cheated

      This is the center of my city Samsung: SOLUTIONS SETEMCA cellphones, CA 0251-2552471 / 0416-6563881; Avenue Extension Lions, DC Royal Park, Local PB-11.Barquisimeto, Lara.

      [...]
  6. 2 of 3 people found this review helpful
    By YO on Amazon.com 28 November, 2012
    Buying a product without warranty may be very risky!!!
    The phone resets itself and turns off and on independently.
    There are many reports on such an issue with this phone over the internet.

    If you buy it here, you will have... NO WARRANTY.

    Added after a couple of days:
    a piece of paper attaching the battery to the contacts solved the issue. Yet, it was frightening.
  7. By Sikiu Rubio on Amazon.com 19 May, 2013
    PLEASE
    This telephone I am more or less damaged me to the 8 months of use…: s simply was reinitiated and it did not happen of the starting: S that I do? i need answer
  8. By Benjamin Chalela on Amazon.com 8 April, 2013
    REFURBISHED PHONE (onthegosolution seller) Just work for 3 month
    It was not a factory unlock phone, IMEI on BOX is different of Phone IMEI.... it seems to be a refurbished phone.

    Bad quality product, just worked for three month, last night stopped working. It is not possible to turn it on,
  9. By GUSTAVO GONZALEZ on Amazon.com 22 February, 2013
    GREAT PHONE, BEWARE BUYING FROM WIRELESS EVERYTHING
    I have 2 of this phones, one of them since 2 years ago and still working. The other one I purchased from WIRELESS EVERYTHING, is dead after one month of regular use. They sent me a "Movistar" branded, manually unlocked phone instead than factory unlocked.
  10. 10 of 16 people found this review helpful
    By Elena on Amazon.com 30 July, 2012
    FGS TRADING
    Samsung i9100 Galaxy S II Unlocked GSM Smartphone with 8 MP Camera, Android OS, 16 GB Internal Memory, Touchscreen, Wi-Fi, and GPS--No Warranty (Noble Sold by: FGS Trading ( seller profile )

    FGS Trading: Company would be very little and nothing responsible, buy a new article and sent a phone look used and open, are not responsible for what they send and responsible to the shipping companies. Very bad, I do not recommend them in anything, very bad seller.
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