Customer Reviews on Amazon.com

1. 32 of 42 people found this review helpful

   By christine on Amazon.com 19 March, 2012

   lens got stuck in the camera after 2 months

   My lens got stuck in the camera after 2 months of owning it and Sony tried to charge me 150 euro to have it fixed, which was the same price as the camera, so I told them to keep it.I would not recommend this camera as I dont think they are in any way durable enough. Its a flimsy camera and Sony were a disgrace to deal with
2. By Mitch on Amazon.com 29 April, 2013

   Do yourself a favor. Don't buy this junk.

   Let me tell you my story.
   
   I took the camera out of the box, charged up the dead batter and proceeded to take 4 photos with the camera. Immediately went to my computer, hooked up the USB cable and tried to transfer said photos. But my computer would not recognize the camera, no big deal right? I downloaded the drivers and some crappy software Sony had specifically for the camera. Still nothing so I go ahead and try a different USB port and cable with no luck. Next step was I tried my other desktop with no luck, laptop with no luck. So I took the camera to work the next day and tried just about every freakin computer in the joint, downloading the drivers and software along this horrible journey. Okay, maybe my colleagues and I are missing something obvious here, so I contacted Sony eSupport and had a live chat with a "Technical Professional" which accumulated in nothing more then the guy sending me random links to the eSupport site for 20 minutes. So I emailed the Sony Support and got some copy and paste reply with no real useful information. By this point I was just about admit defeat and accept the camera and support was horrible, I tried 1 valiant more time and called tech support, after the 43 minute wait (I timed it with my phones stop watch) I got to talk to a real live person! I obliged the support lady and redid troubleshooting I had done a few times before and I was getting no where fast. As a last ditch effort she put me in touch with a website to repair the faulty camera, I filled in my information and described what has been going on. I then received a email from the repair service for Sony that stated I would get instructions via regular mail within a week. So 18 days later this package finally arrives and inside was a USB cable and letter explaining how a new USB cable and a factory reset (which I had done multiple times by this point) should solve my issues. I reset the camera and tried the new USB cable and surprise, surprise it didn't work. So I went back and reread the letter for instructions on how to send the camera back for "further repairs" and of course I was responsible for shipping costs, I expected this but I didn't expect the $85.00 they wanted for "potential repairs and parts".
   
   In short, I would avoid this camera and most Sony products like the plague. Camera worked okay, it was nothing special and the display sometimes showed blurry images for no apparent reason. My years old Kodak C433 is much sturdier but of course doesn't take as good of pictures but after this experience I wouldn't trade that Kodak relic for any Sony camera. Ever.
3. 0 of 2 people found this review helpful

   By Larry Hernandez on Amazon.com 15 March, 2013

   Camera

   I have to send to back to Sony as it won't upload pictures to my computer. First time using camera!
4. 0 of 6 people found this review helpful

   By Ms. Browne on Amazon.com 30 January, 2013

   Did not like this item.

   Not what I expected. I would not recommend this product ot my friends. This camera should be discountinued. The price was great but the proudct sucks.
5. 0 of 19 people found this review helpful

   By miami on Amazon.com 22 December, 2012

   I need product invoicing

   Goodnight need you please send me the bill for the purchase of the camera because it is necessary for it to be transferred by Liberty Express to Venezuela is that it came to miami but I fail the product bill is urgent that I send this information to send it because the product is retained for lack of a legal document attesting to the purchase.
6. 5 of 34 people found this review helpful

   By cyanglady on Amazon.com 19 November, 2012

   not good

   it was nice once I opened the package till I started using the camera.
   I gave this rate becuz it didnt meet my expectations.
   I would not recommend it to anyone... becuz it was having problems closing when pressing the on/off click.