Customer Reviews on Amazon.com

1. 95 of 113 people found this review helpful

   By rawwell on Amazon.com 28 January, 2012

   This is the NOT the unlocked iphone 4s

   The model sent was NOT MD237LL/A, and locked to AT&T.
   Please take note, as there is some confusion.
   If you want an unlocked iphone, look for one that is explicitly described as such.
2. 51 of 62 people found this review helpful

   By A Gentleman on Amazon.com 19 April, 2012

   The Truth about these locked phones

   Buying directly from Appleor an Apple retail store (NOT Best Buy or anywhere else) is the ONLY way to get an unlocked iphone, and even then, it will only work with at&t or T-Mobile (GSM networks only).
   
   If you buy one from anywhere else, regardless of what you are told, you will be getting a phone that is locked to a single network, and there's nothing you can do to fix it. Verizon may work with you under certain terms, but that's if you're lucky.
   
   When they say "unlocked," they mean "partially unlocked" so that you can use non-US (i.e., foreign) SIM cards in the phone if you travel. When you're in the US, you are locked to the network of the mobile service provider that sold you the phone.
   
   Go to the apple website to buy one contract free, and you will see this information provided at the bottom of the page.
3. 1 of 1 people found this review helpful

   By Ting Jin on Amazon.com 28 April, 2013

   Warehouse Deals @amazon cheat me!

   I ordered an Apple iPhone 4S 16GB (White) - AT&T from Warehouse Deals @amazon. But, I received a verizon one and the cellphone has been sent to China. I can't use it! I think Warehouse Deals cheating me! I hate it! I will return it, Amazon must explain the reason and compensate for the posting fee and tax!
4. 1 of 1 people found this review helpful

   By Bhadra Rai on Amazon.com 5 January, 2013

   Bad things in Amazon sell

   I Apple iPhone 4S 16GB (White) from Amazon. When I took to get new phone number they said, it ia stolen from somebody.
   Pleasem let me know,how can I return this phone..
   I brought many thing from Amazon but like this.
5. 11 of 16 people found this review helpful

   By Nora on Amazon.com 6 November, 2012

   $600 to GARBAGE

   I bought this phone hoping to use it for a long time. After two month of using it got blocked. Took it to THREE repairers! None of them could unblock it, they said the phone was locked to Sprint and best thing to do is to return it to the seller. So I filed the claim through Amazon. Amazon told me its too late so just keep the product! Hey I paid $600 for the phone! $600! Throw $600 to GARBAGE! It was a good lesson. I AM NOT BUYING PHONES FROM AMAZON FROM NOW ON, IF I WANNA THROW SOME MORE MONEY AWAY, AM GONNA DO IT DIRECTLY WITHOUT OF HELP OF AMAZON
6. 11 of 16 people found this review helpful

   By Harold Coetzee on Amazon.com 6 January, 2012

   Beware Wrong Listing?

   The ASIN: B005SSB0YO is for Model: MD237LL/A which is to my best knowledge for the Unlocked White 16GB US version of the Iphone 4S. (Google web search confirms) Amazon recommendations also provided a link to this listing as unlocked. I see the product description says locked to AT&T now? but as the ASIN: should be unique to a specific model it cannot be locked.... Is their any one that can correct me on the model MD237LL/A being locked to AT&T
   
   The suppliers apparently do not ship this model number. Is this right / Legal, If I accept the listing I have entered into a contract to receive Item as per ASIN.
   
   They are thus not supplying the correct model as per unique ASIN. They only offer refund if returned. They should actually supply the correct model as replacement as the ASIN: under which listing is done is for the unlocked version.
   
   The suppliers have separate listing with correct ASIN numbers for the full range of Iphones, are they trying a quick one..?
   
   I have ordered and await to see what model will be delivered? and if they will correct their mistake.
7. 6 of 9 people found this review helpful

   By Paul Shaw on Amazon.com 17 December, 2012

   Customer service is horrible

   I bought an iPhone 4s and after 3 months the audio jack failed. I called Apple and they said I needed to pay them $500 for them to send me a replacement which they would refund after they received my phone. I was not willing to let them hold my money hostage for an expensive item that I already paid for and was under warranty. They said I could walk into any store and they would exchange it for me. I live more than 300 miles from the nearest Apple store but was taking a trip near one so I dropped by the Walnut Creek store in California. Once I arrived I was told that no you can't just drop by and must have an appointment. I explained that I was from out of town and that Apple support told me to just drop by, I have an open case number and won't be around for long. They refused to exchange my phone and said they could give me an appointment in a few days. My expensive Apple iPhone 4s is broken and I can not exchange it. Thanks Apple. I will make sure that I never purchase another Apple product, customer support and service is horrible. You make enough money and should repair or replace a product I paid for and is under warranty. Buy a Droid instead.
8. By Jacques on Amazon.com 23 April, 2013

   Locked

   I bought this phone and since it cost above U$D 500, did not expect to be locked .
   I am out the USA and can not use in any other carrier .
   Do not buy any Iphone for this price if it is locked, since you can get for the same price unlocked.
9. By MANUEL ONGSING on Amazon.com 12 April, 2013

   I paid for new iphone and received a used phone..

   I purchased an I phone 4s, it was advertise as new, I paid for the price of new, but instead I received a used phone. It works fine but the ad is very misleading or call it fraud.
10. By yjzh013 on Amazon.com 9 April, 2013

    Not AT&T

    buy at&t?no,give me a Verizon!
    
    I can't used!
    
    locked!
    
    I hate it!!!!!!!!!!!!!
    
    I need return for the phone
    
    but ,it in china!