Customer Reviews on Amazon.com

(239 reviews)
3.9 out of 5 stars
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  1. 3 of 3 people found this review helpful
    By L. Kong on Amazon.com 29 April, 2013
    terrible quality
    1, Just one month after I bought it, it has crashed many many times. Luckly I fixed it.
    2, died without any reason after 9 months. I didn't drop it nor did any damage to it.
    3, a lot lot of samsung build-in trash apps. Without root the phone, you can not uninstall these trash apps.

    I will never buy any samsung products any more!!!!!!!!!!
  2. 4 of 5 people found this review helpful
    By Karol Rodriguez-Bermudez on Amazon.com 4 April, 2013
    It had no Samsung warranty and it died just 5 months after I bought it
    Last night my phone just died. Apparently this is a SGS3 known issue. However, I've called Samsung support for Latin America this morning and I was informed that because I've bought it here in Amazon, the phone had no Samsung warranty.
    The OS was up to date so that doesn't seem to be the problem. I didn't flash it. I didn't do anything unusual to it.
    I'm just really disappointed because I loved the phone and now, to be honest, I'm not sure I want to pay any more money to Samsung... I'll probably just buy a Nexus 4 directly from Google.
  3. 1 of 1 people found this review helpful
    By Vanessa A. Fernandez G on Amazon.com 8 May, 2013
    Bad product!
    the phone just worked one month... then turn off and not turned back on... I had to contact samsung directly but the product warranty does not apply
  4. 5 of 7 people found this review helpful
    By Rose Mary Torres on Amazon.com 20 March, 2013
    Bugged
    I'm dumbfounded on this. Like every smart shopper, I did my reviews on this phone, went to the store a few times to try it and finally 11 days ago, purchased it. Right out of the box, the phone would not get over 1 bar of reception regardless of where I am. Drove around town and found 1 spot about 10 miles away where I finally got 3 bars, but, um, my office is not there! Since my initial purchased,I've talked to Verizon countless times. They "boosted" the signal, reset it, and did some other stuff to it to no avail. I took the phone back and they quickly gave me a new one. Once again, same issue except now the phone is dropping calls like crazy plus the camera if way off. The pictures, specially anything vertical, leans to one side and/or looks like it has a "fish eye" effect. So I go back to Verizon, and within 24 hours, they sent me a new phone in the mail I'm excited, this is it,right? 3 minutes into a conversation, the call drops! So, guess what I'm doing in about one hour? going back to Verizon and chosing a totally different phone.
    It's a real shame, I really like this one. The screen is huge and it's easy to navigate. What a shame!
    If you are having similar issues as me, please let me know. I'm starting to think I'm losing my mind.
    ps. Nothing personal against Verizon, they have really gone out of their way to help!! THANK YOU
  5. 7 of 10 people found this review helpful
    By Chai Min Jae on Amazon.com 28 March, 2013
    You cannot be under warranty!
    you cannot guarantee the warranty in US if you buy this product.

    Cuz it is International model, not US model.
  6. 7 of 10 people found this review helpful
    By suchalady on Amazon.com 24 January, 2013
    Samsung's s3
    TheSamsung galaxy s3 was what I thought a fantastic phone until talking on it outside in the cold and my phone shattered around edges,and a hairline crack on screen. Samsung refused to repair without charge n me. Insurance will not cover it either. They consider this incident a physical damage. These phones do not hold up in cold weather! Warning!!!!!
  7. 22 of 34 people found this review helpful
    By Richard Hagley on Amazon.com 18 November, 2012
    Liars
    I must say am very annoyed when sellers like bijju lies to their new and potential customers. I purchased a Samsung Galaxy S3 on November 8, 2012 based on there description mainly it stated that the phone was "NEW" box only opened to unlock! That is furthest from the truth. The phone was filled with contact numbers, several whatsapps messages and tons of email.... For a phone that was ONLY opened to unlock!!!. I am truly disappointed and Amazon should have some sort of policies to protect consumers from unscrupulous sellers like "BIJJU". I live outside the US and the conversion rate to one US dollar is 6.45 do the math and you will see that I spend a lot of money on this phone and all I expected was to get what I purchased a NEW phone! Disgusted.....
  8. 8 of 13 people found this review helpful
    By Siri on Amazon.com 18 January, 2013
    TERRIBLE SERVICE FROM DEALER
    So my boyfriend bought this phone from you during Christmas and when he got home from the vacation he opened the box and found everything inside but the PHONE. He was very patient and waited for your help but you guys just kept stalling and now you said you can't even give him a refund or a new phone!!! DON'T BUY FROM THIS DEALER.

    My boyfriend has every evidence to proof the phone was not in the box but you guys are very irresponsible!!
  9. 5 of 9 people found this review helpful
    By Em on Amazon.com 28 December, 2012
    Not a good experience
    So I bought the phone in white as a Christmas gift for my girl friend. We went to the t-mobile store to get her a new SIM card only to find out that the phone was an AT&T phone. They claim that the phone was new but that was not the case at all. Do not waist the time to purchase a phone here as it is complete bullsh...
  10. 5 of 9 people found this review helpful
    By Samsung Galaxy S3 handset Crashed on Amazon.com 25 December, 2012
    Please Dont Buy Samsung Galaxy S3
    Guys
    Please dont buy Samsung Galaxy S3. The Phone life is just or Max 5 months. I purchased in the month of July 2012, and today Dec24th it died all of a sudden. The handset is refusing to reboot.
    The XDA thread has 56 pages (so far) of people whose mainboards have suddenly died. The devices seem to last between 150 and 200 days before failing
    Read more at [...]

    Its a total loss to me.
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